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WhatsApp lost hundreds of thousands of users out of 450 million. Yeah, I bet they're losing sleep every night over that 0.1%.


Still, that's hundreds of thousands the competition didn't have.


Crushing. Their competitors now must have enough extra revenue to buy an expensive couch.


I find this particular form of cynicism entertaining. But this is not about the particular number of users lost.

It's about Facebook's brand.

There are many things Facebook might want to do, but it can't, because people don't trust them, and their every movie is a potential cause for outrage.

No company wants to be left with the only alternative of buying their way into success, and as you see this doesn't work quite smooth, either.




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