I do to. Importantly, they need to let you merge a workspace account into the existing Gmail account you had to set up to use some services.

The cause of this is that Workspace accounts have a different ToS so they cannot simply convert one user type to another.

I don't see why not, if you're agreeing to both ToS and to the conditions of the migration. Most people who have these problems are either the maintainer of the Workspace domain or family members. It wouldn't be a problem to get additional sign offs.

I know a little more about the situation, but can't really comment on it here.