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Who in the rest of your organization is producing so much shit that your manager’s primary job is to be a shit umbrella?
His manager, the various proxies for the customers, events outside of anyone's control.
> What productive purpose are those people serving if your manager’s job is effectively to work against them?
Everyone with power in a modern corporation is looking out for their agenda, and their interests rarely align with their peers, and even less rarely with the line people. Think of directors pursuing weird-ass pet projects, think of product managers that want to devote 0% effort on stability and 100% on features, think of some other org dumping work that they ought to be doing onto you.
Also, all of these problems exist on a much smaller, less dramatic scale, on a day-to-day in every firm that does anything of note. Everyone wants their asks done today, and its the manager's job to keep all the people asking for stuff playing by the rules, and reasonably happy, and civil.
They aren't bad people, they are just being rewarded for meeting particular goals, and they are working towards them.
> Maybe the people producing the shit need to go too.
Maybe, but whether they will or not is not under the control of anyone in the trenches. The modern corporation is an authoritarian institution, and if you don't have the ear of a decision-maker, you can't exactly get someone else fired for being bad at their job. Especially when their job is telling you what to do.
His manager, the various proxies for the customers, events outside of anyone's control.
> What productive purpose are those people serving if your manager’s job is effectively to work against them?
Everyone with power in a modern corporation is looking out for their agenda, and their interests rarely align with their peers, and even less rarely with the line people. Think of directors pursuing weird-ass pet projects, think of product managers that want to devote 0% effort on stability and 100% on features, think of some other org dumping work that they ought to be doing onto you.
Also, all of these problems exist on a much smaller, less dramatic scale, on a day-to-day in every firm that does anything of note. Everyone wants their asks done today, and its the manager's job to keep all the people asking for stuff playing by the rules, and reasonably happy, and civil.
They aren't bad people, they are just being rewarded for meeting particular goals, and they are working towards them.
> Maybe the people producing the shit need to go too.
Maybe, but whether they will or not is not under the control of anyone in the trenches. The modern corporation is an authoritarian institution, and if you don't have the ear of a decision-maker, you can't exactly get someone else fired for being bad at their job. Especially when their job is telling you what to do.