They also created a "chicago tax" to make customers believe that it was a tax from the city when it is something entirely created by them ($1.5 per order). Just because they were asked to stop overcharging orders (sometimes 15% overcharge). Yet another dishonest and poorly functioning company. Experience has been worse with time, that and the fake restaurant pages...
They did something similar to where I live. When I found out just how much of the cost goes to them rather than the business I stopped using them. It is better to support local businesses by just ordering pick up and and tipping them directly.
No. A dishonest company. Many companies are dishonest; perhaps most have to compromise on some smaller or larger things - but let's not forget that it's possible, if hard, to have a honest business. What we need is to beat the market into a shape in which it structurally promotes firms that have integrity.
> let's not forget that it's possible, if hard, to have a honest business.
I'm not convinced this is true in all industries. E.g. if you're a waste management company, how are you supposed to win deals on price if you have a competitors who are illegally dumping garbage into the ocean?