Even if you actually forced a customer to read the T&C’s somehow (rather than just annoying them with a forced delay), do you think the average consumer would understand what it means and what trade offs they are making?
The “solution” isn’t forced legaleze on customers, it’s more “do what’s in the customer’s best interest” not “do whatever you can legally get away with to make the most money off them”.
No not really, but if there is a 1 hr delay because of onerous terms and conditions then perhaps a person would think twice about what they are getting in to. Or if there was a 5 minute delay to read a single paragraph perhaps people may actually read it.
I honestly feel that’s even more user hostile than the “onerous terms” in the first place.
I stand behind my point, if one has such “onerous terms” that something is warranted like you suggested, then the company failed and the app/service shouldn’t exist.
I agree with your sentiment, but I think you've arrived at the wrong place. People are not going to read and understand a T&C, in most cases. Tactics like delays, or even forced scrolls to "ensure" they do are farcical and ritualistic. This is obvious to everyone.
Actual "commercial relations" are based in custom, and law... not just contracts. Adam Smith talked a lot about custom, rarely about contracts.
The T&C ritual is a bureaucratic farce, our version of medieval catholic indulgences. It can only be understood anthropologically.
The “solution” isn’t forced legaleze on customers, it’s more “do what’s in the customer’s best interest” not “do whatever you can legally get away with to make the most money off them”.