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Extending the pricing through 2021 seems reasonable and would give us a chance to do the cost/benefit on upgrading to Stripe Billing (including integration work) or moving off. Thanks for giving us the time to make the right decision for our business.

There have been comments elsewhere in the discussion that for folks with higher volume, we should be negotiating our fees. At what volume would you recommend companies reach out to your team to do so?



Great -- if you reach out to support@stripe.com with "billing pricing extension" in the subject, it'll go to the right folks.


Does this billing price extension only apply to people who read HN, or will there be a newsletter informing all your customers of this new policy?


I emailed before I saw this and got an offer of 3 months.

So maybe but not as good of one?


Yes, we encourage customers to reach out to us, and this policy has (before today) already been applied to them as well.


I emailed with "billing pricing extension" after I saw this but only offered 1 month extension. Was also told HN is not a legitimate source...




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