Because it probably wasn't a seller, but a fake return.
Something that Amazon is at fault for and can happen to any item, so while it is an issue, it's not really on any particular seller or item
Fwiw I've never had a negative review removed after hundreds of reviews. But I'm very strict about framing issues in terms of them item.
For example, I recently got a shattered ceramic cup.Amazon had padded the contents of the outer box, but the inner box the actual cup came in had no padding whatsoever... paper thin with no clearances.
There was never a hope that thing would ever have reached me in one piece, regardless of what Amazon did to package it and so I framed the negative review like that.
It's something that a prototypical instance of the item would share as a shortcoming. Amazon can't fix it, only the manufacturer boxing it can
Something that Amazon is at fault for and can happen to any item, so while it is an issue, it's not really on any particular seller or item
Fwiw I've never had a negative review removed after hundreds of reviews. But I'm very strict about framing issues in terms of them item.
For example, I recently got a shattered ceramic cup.Amazon had padded the contents of the outer box, but the inner box the actual cup came in had no padding whatsoever... paper thin with no clearances.
There was never a hope that thing would ever have reached me in one piece, regardless of what Amazon did to package it and so I framed the negative review like that.
It's something that a prototypical instance of the item would share as a shortcoming. Amazon can't fix it, only the manufacturer boxing it can