There's a world of difference between accepting someone's claims of their experience at face value and accepting that these claims justify the demanded changes.
There's no conflict in acknowledging that someone does hear a high-pitched noise in the presence of a particular device and at the same time do not accept that this would be a sufficient reason to prohibit such devices or turn off a particular device; and at the same time one can acknowledge that the term 'blacklist' is offensive or triggering to some people and at the same time not accept that a term being offensive or triggering to some people is sufficient justification to require the world to change that term.
There's no conflict in acknowledging that someone does hear a high-pitched noise in the presence of a particular device and at the same time do not accept that this would be a sufficient reason to prohibit such devices or turn off a particular device; and at the same time one can acknowledge that the term 'blacklist' is offensive or triggering to some people and at the same time not accept that a term being offensive or triggering to some people is sufficient justification to require the world to change that term.