Cisco Contact Center Express. This is a pure disaster, this damn thing is full of hilarious bugs that exist there for many years through many major versions.
One of examples: if you click 2 (or more) links in its web interface and open the links in new tabs, the content of these tabs will be a mix of content from the links you just clicked. It’s not very obvious and it’s very easy to change something in the tab A, thinking that you’re changing the call center configuration for application A, but in fact you’re changing a random piece from site B or C.
One of examples: if you click 2 (or more) links in its web interface and open the links in new tabs, the content of these tabs will be a mix of content from the links you just clicked. It’s not very obvious and it’s very easy to change something in the tab A, thinking that you’re changing the call center configuration for application A, but in fact you’re changing a random piece from site B or C.
Cisco doesn’t care much about it.